Terms & Conditions

The following information is important as it provides an overview of our terms of services, which we recommend you review.

Welcome to WatCloudMarketing.online ("WatCloudMarketing," "we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of our website, cloud platform, software, REST API, reseller services, and all related products and services (collectively, the "Services").

By accessing or using our Services, creating an account, or purchasing a subscription, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

1. Acceptance of Terms

By using WatCloudMarketing, you confirm that you have read, understood, and agreed to these Terms of Use. These Terms constitute a legally binding agreement between you and WatCloudMarketing.

2. Eligibility

To use our Services, you must:

  • Be at least 18 years of age.

  • Have the legal capacity to enter into a binding agreement.

  • Use the Services only for lawful purposes.

  • Comply with all applicable laws and regulations.

3. Our Services

WatCloudMarketing is a cloud-based WhatsApp marketing and automation platform that provides tools to help businesses manage customer communication and marketing campaigns.

Our Services may include:

  • Cloud WhatsApp Marketing Panel

  • WhatsApp Automation

  • Bulk Message Campaign Management

  • Auto Chatbot System

  • REST API Integration

  • Contact & List Management

  • Campaign Scheduling

  • Analytics & Reports

  • White-Label Reseller System

  • Multi-User Management

  • Marketing Automation Features

We may add, modify, improve, or discontinue features at any time without prior notice.

4. User Accounts

You are responsible for:

  • Keeping your login credentials secure.

  • Maintaining accurate account information.

  • All activities performed using your account.

  • Immediately notifying us of any unauthorized access.

You may not share your account with unauthorized users.

5. Acceptable Use

You agree to use the Services responsibly and lawfully.

You must not use WatCloudMarketing to:

  • Send unsolicited or spam messages.

  • Send fraudulent or misleading communications.

  • Distribute malware, viruses, or harmful software.

  • Promote illegal activities.

  • Harass, threaten, or abuse individuals.

  • Violate intellectual property rights.

  • Upload malicious content.

  • Attempt unauthorized access to our systems.

  • Reverse engineer or copy our software.

  • Use purchased or unauthorized contact databases without proper consent.

You are solely responsible for all messages sent through your account.

6. Independent Platform Disclaimer

WatCloudMarketing is an independent software platform.

WatCloudMarketing is NOT affiliated with, endorsed by, authorized by, sponsored by, or officially connected with WhatsApp LLC, Meta Platforms, Inc., or any of their affiliates.

Our software is designed to provide marketing automation and communication tools using supported technologies and our own REST API.

We do not claim to provide the official WhatsApp Business Platform (Cloud API) or any official Meta API services.

Any trademarks, product names, or company names mentioned on this website belong to their respective owners and are used solely for identification purposes.

7. Compliance Responsibility

Users are solely responsible for ensuring that their use of the Services complies with:

  • WhatsApp Terms of Service

  • Any applicable Meta or third-party platform policies

  • Local anti-spam regulations

  • Electronic communications laws

  • Data protection and privacy laws

  • Consumer protection regulations

Failure to comply with these requirements may result in restrictions imposed by third-party platforms. WatCloudMarketing is not responsible for such actions.

8. User Content

You retain ownership of all content, messages, media, and contact information uploaded to the platform.

By using our Services, you grant WatCloudMarketing a limited license to process, store, and transmit your content solely for the purpose of providing the Services.

You confirm that you have all necessary rights and permissions to use and distribute the content you upload.

9. Data Privacy

You are responsible for obtaining any necessary permissions or consent before contacting individuals through the platform.

You are also responsible for:

  • Maintaining your customer database.

  • Protecting confidential information.

  • Following applicable privacy laws.

  • Ensuring lawful data collection practices.

10. White-Label & Reseller Services

WatCloudMarketing offers White-Label and Reseller solutions.

Resellers may:

  • Install the software on their own domain.

  • Rebrand the platform.

  • Create customer plans.

  • Sell subscriptions.

  • Manage their own users.

Resellers are solely responsible for:

  • Customer support.

  • Pricing.

  • Billing.

  • Taxes.

  • Marketing.

  • Legal compliance.

  • Agreements with their customers.

WatCloudMarketing is not liable for disputes between resellers and their customers.

11. Payments & Subscriptions

Certain features require a paid subscription.

By purchasing a subscription, you agree to:

  • Pay all applicable fees.

  • Maintain valid payment information.

  • Pay renewal charges where applicable.

Failure to make payment may result in suspension or termination of Services.

12. Refund Policy

Unless otherwise stated in writing, all purchases of software licenses, subscriptions, digital products, setup services, activation fees, and reseller packages are non-refundable.

Refund requests are reviewed solely at our discretion.

13. Intellectual Property

All software, source code, website content, graphics, branding, documentation, designs, trademarks (excluding third-party trademarks), and related materials are the exclusive property of WatCloudMarketing or its licensors.

You may not:

  • Copy

  • Modify

  • Redistribute

  • Sell

  • Lease

  • Reverse engineer

  • Republish

  • Create derivative works

without our prior written permission.

14. Service Availability

We aim to provide reliable Services but cannot guarantee uninterrupted availability.

Maintenance, upgrades, server issues, or third-party service interruptions may temporarily affect availability.

We reserve the right to perform maintenance without prior notice.

15. Third-Party Services

WatCloudMarketing may integrate with third-party services through REST API or other supported technologies.

We do not own or control third-party services and cannot guarantee their availability, reliability, or future compatibility.

Your use of third-party platforms is governed by their respective terms and policies.

16. Disclaimer of Warranties

The Services are provided on an "AS IS" and "AS AVAILABLE" basis.

We do not guarantee:

  • Specific business results.

  • Message delivery rates.

  • Sales or revenue growth.

  • Lead generation success.

  • Continuous platform availability.

  • Compatibility with every third-party platform.

Use of the Services is entirely at your own risk.

17. Limitation of Liability

To the fullest extent permitted by law, WatCloudMarketing shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to:

  • Loss of profits

  • Business interruption

  • Data loss

  • Customer loss

  • Platform restrictions

  • Third-party account suspensions

  • Service interruptions

Our total liability shall not exceed the amount paid by you for the Services during the twelve (12) months preceding the claim.


18. Indemnification

You agree to defend, indemnify, and hold harmless WatCloudMarketing, its owners, employees, affiliates, and partners from any claims, liabilities, damages, costs, or expenses arising from:

  • Your use of the Services.

  • Your violation of these Terms.

  • Your violation of applicable laws.

  • Your infringement of third-party rights.

19. Suspension & Termination

We reserve the right to suspend or terminate your account immediately if you:

  • Violate these Terms.

  • Use the Services unlawfully.

  • Attempt unauthorized access.

  • Abuse or disrupt the platform.

  • Engage in fraudulent activities.

Termination does not remove your obligation to pay any outstanding fees.


20. Changes to These Terms

We may revise these Terms at any time.

Updated Terms become effective immediately upon publication on WatCloudMarketing.online.

Your continued use of the Services after changes are published constitutes acceptance of the revised Terms.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which WatCloudMarketing operates, without regard to conflict of law principles.

22. Contact Us

If you have any questions regarding these Terms of Use, please contact us:

WatCloudMarketing

Website: https://watcloudmarketing.online

Email: watcloudmarketing@gmail.com

Thank you for choosing WatCloudMarketing. We are committed to providing reliable cloud-based WhatsApp marketing and automation solutions for businesses, agencies, and resellers while promoting responsible and lawful use of our platform.